Terms of exchange or return of goods
1. The Buyer shall have the right to return (exchange) to the Seller non-food goods of proper quality, if the goods are not satisfactory in terms of shape, dimensions, style, color, size or for other reasons cannot be used for its intended purpose. The buyer has the right to return the goods of proper quality within 14 (fourteen) days, not counting the day of purchase. Return of goods of proper quality shall be made if it has not been used and if its trade dress, consumer properties, packaging, seals, labels, as well as the settlement document issued to the Buyer for payment for the Goods are preserved. The list of goods not subject to return on the grounds provided for in this paragraph shall be approved by the Cabinet of Ministers of Ukraine.
2. The Buyer shall be refunded the cost of goods of proper quality within 30 (thirty) calendar days from the date of receipt of such Goods by the Seller, provided that the requirements stipulated in cl. 6.1. Agreement, the current legislation of Ukraine.
3. The cost of the Goods shall be returned by bank transfer to the Buyer's account.
4. The return (exchange) of Goods of proper quality to the Seller's address is carried out at the Buyer's expense and is not reimbursed by the Seller to the Buyer.
5. In case of detection of defects in the Goods within the established warranty period, the Buyer personally, in accordance with the procedure and within the terms established by the legislation of Ukraine, shall have the right to submit to the Seller the claims stipulated by the Law of Ukraine "On Protection of Consumer Rights". In case of making claims for gratuitous elimination of defects, the period for their elimination shall be counted from the date of receipt of the Goods by the Seller at its disposal and physical access to such Goods.
6. Consideration of claims stipulated by the Law of Ukraine "On Protection of Consumer Rights" shall be made by the Seller provided that the Buyer provides the documents stipulated by the current legislation of Ukraine. The Seller shall not be liable for any defects of the Goods, arising after their transfer to the Buyer as a result of the Buyer's violation of the rules of use or storage of the Goods, actions of third parties or force majeure.
7. The Buyer has no right to refuse the goods of proper quality, which have individually defined properties, if the said goods can be used exclusively by the Buyer who purchased them (including, at the Buyer's request, non-standard dimensions, characteristics, appearance, configuration, etc.). The confirmation of the fact that the goods have individually defined properties is the difference between the dimensions of the goods and other characteristics specified in the online store.
8. The return (exchange) of goods, in cases provided for by law and this Agreement, shall be made to the address specified on the website in the "Contacts" section.